How To Fix Soulmask Fatal Error Crash On PC [Solved]

Soulmask is the latest game to be released as part of Steam Early Access. The game runs reasonably well on different PC configurations as it’s not very demanding. However, given that the game is still in development, PC users are experiencing errors and crashes like the An Unreal process has crashed error or crashes at startup. Aside from these errors, PC users report Soulmask is crashing to the desktop with a Fatal Error. I have compiled a list of fixes that help PC users resolve Soulmask’s Fatal Error crashes.

Soulmask Fatal Error Fixes That’ll Help

According to PC users, Soulmask crashes to the desktop with a Fatal Error message. The following are the Fatal Error messages that PC users are experiencing:

Or

Soulmask Fatal Error crash occurs for different reasons for different users. The following fixes will help PC users resolve Soulmask’s fatal error.

Limit Max Frame Rate

Playing games at an unlocked FPS is one of the advantages PC has over consoles. However, unlocked FPS stresses the GPU and CPU which can lead to games crashing. Soulmask Fatal Error crash occurs because you are playing it at a high or unlocked FPS. Limit the game’s max FPS to fix the Fatal Error crash, as it reduces the CPU and GPU load.

• Open the Nvidia Control Panel
• Click “Manage 3D Settings” and open the Program Settings tab.
• Select Soulmask from the drop-down menu.
• Scroll down, enable Max Frame Rate, and set a value for it.

Note: Unless you use a Freesync or G.sync display, your Max Frame Limit should be 1/2, 1/3rd, or 1/4th of your monitor’s refresh rate. Otherwise, the game will feel jittery.

Disable GPU Overclock

Overclocking the GPU can improve in-game performance, but also makes gaming an unstable experience as games crash to the desktop. If you have overclocked your GPU, it’s the reason for Soulmask’s Fatal Error crash. Revert the graphics card to its default GPU and CPU clocks to fix the Fatal error.

Enable Debug Mode

If you haven’t overclocked your GPU, it might be factory overclocked. Graphics cards from AIB partners, like Zotac or MSI, are factory overclocked or use higher GPU and MMemory clocks compared to Nvidia’s reference GPUs. This is the reason for Soulmask’s Fatal Error crash. Enable the Debug mode and the graphics card will start using Nvidia’s recommended GPU and Memory clocks to fix the Fatal Error. Open the Nvidia Control Panel > Help > Debug Mode.

Update Or Roll Back GPU Driver Version

The current GPU driver version installed on your PC is incompatible or damaged, which crashes Soulmask to the desktop with a Fatal Error. Update or install a different driver version to fix the Fatal Error. Ensure you do a clean installation.

Increase Shader Cache Size

Soulmask runs on the Unreal Engine, which relies on shaders for its performance and visuals. The default shader cache size isn’t enough for Soulmask and crashes the game with a Fatal Error. Increase the shader cache size to fix the Fatal Error.

• Open the Nvidia Control Panel
• Go to Manage 3D Settings > Global Settings
• Scroll down to Shader Cache
• Select 10 GB and apply the changes.

Delete DirectX Shader Cache

Windows updates roll out frequently and can corrupt or create compatibility issues with the DirectX shader cache. Soulmmask Fatal Error is occurring due to a corrupt or incompatible DirectX cache. Delete the cache to fix the error, and a new one will be created the next time you launch a game.

• Open Windows Settings
• Go to System > Storage > Temporary Files
• Select DirectX Shader Cache and click “Remove Files”

Install Or Repair Visual C++ Components

To run games on a Windows PC, a Visual C++ install is necessary. This is why, every game download includes setups for different Visual C++ Redistributables. Soukmask is crashing with the Fatal Error due to corrupt or missing Visual C++ components. Install or repair Visual C++ Redistributables to fix the Fatal Error.

• Open the Steam library and type Steamworks in the search bar
• Right-click Steamworks Common redistributables > Manage > Browse local files
• A new window will open
• Go to _CommonRedist\vcredist
• There are folders with names in years starting from 2010
• Open each folder and run the VC_redis, both x64 and x86 versions
• Install or repair Visual C++ Redistributables and restart your PC

Troubleshoot Compatibility

Compatibility issues are crashing Soulmask to the desktop with the Fatal Error. Use Windows’ built-in troubleshooter to iron out the compatibility issues and fix the Fatal Error.

• Right-click Soulmask in your Steam library > Manage > Browse local files
• A new window will open with the game files
• Right-click the executable and select properties
• Go to Compatibility tab
• Click “Rum compatibility troubleshooter”
• Let Windows do its thing
• Click Try recommended settings and apply them
• Launch Soulmask and it won’t crash with a Fatal error.

Run The Game in Win 7 Compatibility Mode

As I mentioned, compatibility issues are causing the Fatal Error crashes for Soulmask players. If the compatibility troubleshooter didn’t fix the error, run Soulmask in compatibility mode for Windows 7 to fix it.

• Right-click Soulmask in Steam library > Manage > Browse local files
• A new window will open containing game files
• Right-click the executable and select Properties
• Go to the Compatibility tab
• Check “Run this program in compatibility mode for” and select Windows 7 from the drop-down menu.
• Launch the game and the Fatal error is fixed.

That is all for our Soulmask fixes for Fatal Error crashes. Also, see our hub for commonly occurring PC errors and their fixes if you are experiencing errors with other PC video games or PCs.